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Delete Your Account

Permanently remove your Casey account and personal data

This permanently deletes your account

Deleting your Casey account is permanent and cannot be undone. Your profile, conversation history, goals, wellbeing information, and device registrations will be removed across all Casey systems within 30 days. You do not need the Casey app installed to complete this request.

How it works

To protect your account, we verify that you control the email address or phone number before deleting anything:

  • Step 1. Enter the email address or phone number on your Casey account. We send a one-time verification code to it.
  • Step 2. Enter the verification code you received.
  • Step 3. Confirm that you want to permanently delete your account.

Need help?

If you are unable to delete your account here, or have questions about what data is removed, contact us at connect@enableyou.org. For full details on how Casey handles and deletes your data, see our Privacy Policy.